This month, September 2019, marks the thirtieth anniversary of the “Public Information Audit for the City of Chicago,” a report commissioned by Mayor Richard M. Daley.
While campaigning for mayor, Daley had promised to “invite local businesses, universities and foundations with a commitment to Chicago to ‘loan’ their expertise to city government.” In an effort to fulfill that promise, Daley secured the help of the firm Jasculca/Terman and Associates, which agreed to donate its resources to study the public information functions of 45 city agencies and the mayor’s press office.
When the report was released, the mayor praised the Jasculca/Terman “for donating this valuable study.” He also stressed the importance of the city’s public information function:
Public information is among the most important services government provides. After all, the very best health care, education and police proteciton in the world will not be effective if the public doesn’t k now how to take advantage of it.
The executive summary:
The report found a number of inefficiencies in the city’s public information functions and made recommendations for fixing those inefficiencies.
The two excerpts below include the executive summary of the audit. Click on each page to magnify its contents.
The full audit may be viewed in the Special Collections and University Archives reading room at the Richard J. Daley Library, at the University of Illinois at Chicago. Ask a librarian for more information or to make an appointment.
Chicago. “Public Information Audit for the City of Chicago, prepared by Jasulca/Terman and Associates, Inc.,” 1989. Richard M. Daley papers, Special Collections and University Archives, University of Illinois at Chicago. Box 1-14, folder 3.
“Mayor’s remarks: Public Information Audit,” September 11, 1989. Richard M. Daley papers, Special Collections and University Archives, University of Illinois at Chicago. Box 3-2, folder 6.
“The Daley Agenda for Chicago’s Future,” circa 1988. Richard M. Daley papers, Special Collections and University Archives, University of Illinois at Chicago. Box 1-7, folder 1.